Gareth EdwardsOn the record
Filed Oct 6, 2021
4 / 5
10/10 reorder
Legit obsessed.
Legit obsessed.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. definately coming back for the winter drop, bookmarked already
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Shipping was free over $35 which honestly saved me from checkout rage.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. Shocked how good the fabric feels for the money, like it's got weight to it.
Slaps. Shipping was free over $35 which honestly saved me from checkout rage. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Mid-tier price, top-tier fit.
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Legit obsessed.
Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick.
Customer service answered in 4 minutes on a Sunday night, which, come on.
definately coming back for the winter drop, bookmarked already the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Shocked how good the fabric feels for the money, like it's got weight to it.
Returns are prepaid and the drop-off was a corner store two blocks away. 10/10 would raid the sale section again.
Bought a €24 sweater on a Saturday drop thinking it was a steal and it kinda is, but the stitching on the sleeve is already pulling. Got a solid pair of sneakers for $55 that I expected to be trash so bonus points there, but the laces snapped week two. The woman on chat, Ingrid i think, actually helped me get a refund within 10 minutes which was a shock.
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
Made my week lol. Fit was perfect out of the bag, no need to wash and pray.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.
honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes Second order this month and both times the packaging was recyclable which my building actually picks up. Slaps.
Fit was perfect out of the bag, no need to wash and pray. Made my week lol. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
10/10 would raid the sale section again.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Made my week lol.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. Customer service answered in 4 minutes on a Sunday night, which, come on.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
Second order this month and both times the packaging was recyclable which my building actually picks up. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes
Legit obsessed.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Shipping was free over $35 which honestly saved me from checkout rage. Slaps. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Slaps.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Mid-tier price, top-tier fit.
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Legit obsessed.
Mid.
Decent.
Order got split into three shipments without asking me, one still hasn't arrived and the chat bot keeps looping me. Charged me twice, saw it on my card the next morning, took four emails to get the duplicate reversed. Markup is insane for what you get, I found the exact same thing on another site for $19 cheaper and it shipped faster.
definately coming back for the winter drop, bookmarked already the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Shocked how good the fabric feels for the money, like it's got weight to it. Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. 10/10 would raid the sale section again.
Returns are prepaid and the drop-off was a corner store two blocks away.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in definately coming back for the winter drop, bookmarked already Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
Made my week lol. Fit was perfect out of the bag, no need to wash and pray.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.