Carys MunroOn the record
Filed Jun 27, 2021
2 / 5
Hidden fees everywhere
The quote was low and then they tacked on $200 of extras at the end.
Mass-market living room sets
The quote was low and then they tacked on $200 of extras at the end.
Rafa texted when he was 10 mins out, who even does that anymore. Price went up by alot less than I feared, pleasant surprise.
Honestly, a total relief. Omar explained the fuse box like I was five, perfect. Fixed the leak I'd been ignoring for months, feels great tbh.
Blazing heat and they wanted to reschedule me a month out.
The guy was supposed to come Saturday and just didn't show. tbh the whole thing felt like a scam from the start. Walked off halfway through the install becuase he said the parts were wrong.
Fine for the money I suppose. Not a wow moment but nothing broke after.
They charged my card twice and then said it was a system error.
idk why anyone recommends these people, mine was a disaster from the first call. She was polite but the work came apart in a week.
Lila sent photos of the finished loft before I even got home. Best money I've spent this year.
they overcharged me and the boiler still cuts out at night.
the first guy didn't even bring the right part, had to come back on a dusty Wednesday which was annoying.
$79 install and he was done before my coffee got cold, honestly stunned. Honestly didn't expect this level of care from a $55 call-out. legit the first time a plumber showed up when he said he would.
Fair price and zero drama, which is honestly all I wanted. Beth walked me through the whole quote without upselling. My mum would love these guys, that's the highest praise I've got.
Beth walked me through the whole quote without upselling. The second visit sealed it, these guys are my new go-to. booked at 7am and done by 10, didn't even leave a smudge on the carpet.
Mike came out on a snowy Tuesday and had the heat back on in 40 mins. Honestly chuffed with it. Fair price and zero drama, which is honestly all I wanted.
Round two was worse than the first, which I didn't think was possible.
Freezing morning and the heater guy didn't bother answering. The guy did a sloppy job and left tools in my bathroom sink. The app told me the technician was on route for four hours straight.
legit the first time a plumber showed up when he said he would. Paid $1,240 and I'd pay it again, the kitchen looks unreal.
£430 wk for a short-term rental fix felt steep but the work held up, so there's that.
No mess left behind and no weird surcharges at the end.
10/10 and no notes to give.
Would hire them again in a heartbeat. Mike came out on a snowy Tuesday and had the heat back on in 40 mins.
havent felt this good about a tradesman in years, fr.
booked at 7am and done by 10, didn't even leave a smudge on the carpet. Lila sent photos of the finished loft before I even got home.
Second time out and the drain's clogged again, fr. Rude on the phone, ruder in person. Still no callback after the follow-up, ugh.
Best money I've spent this year. Honestly, a total relief.
Paid $1,240 and I'd pay it again, the kitchen looks unreal. I recieved the invoice the same evening, clear as day.
Honestly dont waste your time, they ghosted me after the deposit.
Boiler died mid-July of all things, got it sorted same day. Would hire them again in a heartbeat.
Rafa texted when he was 10 mins out, who even does that anymore. Price went up by alot less than I feared, pleasant surprise.
Honestly, a total relief.
Called at 6am on a cold Saturday, had someone here by 9. Fair price and zero drama, which is honestly all I wanted. Would hire them again in a heartbeat.
Fixed the leak I'd been ignoring for months, feels great tbh. I definately recommend them to anyone with a dying boiler.
Just a proper, honest job.
They charged my card twice and then said it was a system error. Round two was worse than the first, which I didn't think was possible.
Honestly chuffed with it.
Lila sent photos of the finished loft before I even got home. Best money I've spent this year.
they overcharged me and the boiler still cuts out at night.
Walked off halfway through the install becuase he said the parts were wrong.
She argued with me about the invoice for twenty minutes.
Fair price and zero drama, which is honestly all I wanted.
Beth walked me through the whole quote without upselling.
Mike came out on a snowy Tuesday and had the heat back on in 40 mins.
Omar explained the fuse box like I was five, perfect.
Freezing morning and the heater guy didn't bother answering. The guy did a sloppy job and left tools in my bathroom sink.
legit the first time a plumber showed up when he said he would.
The app told me the technician was on route for four hours straight. idk why anyone recommends these people, mine was a disaster from the first call.
No mess left behind and no weird surcharges at the end.
Had to call three times to get thier manager on the line.
Would hire them again in a heartbeat.