José VelosoOn the record
Filed Sep 14, 2021
5 / 5
Fit tts, finally
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. definately coming back for the winter drop, bookmarked already
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. definately coming back for the winter drop, bookmarked already
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
Customer service answered in 4 minutes on a Sunday night, which, come on. Fit was perfect out of the bag, no need to wash and pray. Slaps.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes Second order this month and both times the packaging was recyclable which my building actually picks up. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Made my week lol.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall
Slaps. Returns are prepaid and the drop-off was a corner store two blocks away.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
Shocked how good the fabric feels for the money, like it's got weight to it. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
Shipping was free over $35 which honestly saved me from checkout rage. Customer service answered in 4 minutes on a Sunday night, which, come on. Returns are prepaid and the drop-off was a corner store two blocks away.
Avoid at all costs if you actually need the thing by a date, mine was two weeks late with zero updates. Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick.
Mid-tier price, top-tier fit.
Legit obsessed. No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. Shocked how good the fabric feels for the money, like it's got weight to it.
10/10 would raid the sale section again. Shipping was free over $35 which honestly saved me from checkout rage.
definately coming back for the winter drop, bookmarked already Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
Fit was perfect out of the bag, no need to wash and pray. Legit obsessed.
Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from. Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.
Second order this month and both times the packaging was recyclable which my building actually picks up. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
Made my week lol.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Returns are prepaid and the drop-off was a corner store two blocks away. 10/10 would raid the sale section again. Shipping was free over $35 which honestly saved me from checkout rage.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
Customer service answered in 4 minutes on a Sunday night, which, come on. Fit was perfect out of the bag, no need to wash and pray. Slaps.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Slaps. Returns are prepaid and the drop-off was a corner store two blocks away.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
Markup is insane for what you get, I found the exact same thing on another site for $19 cheaper and it shipped faster. Fine print says final sale on anything over 40% off and that was buried three menus deep, lost $68.
Shipping was free over $35 which honestly saved me from checkout rage.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
Mid-tier price, top-tier fit.
Legit obsessed.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. Slaps.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. Shocked how good the fabric feels for the money, like it's got weight to it.