ISSUE 048 · SATURDAY, OCT 16, 2021
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Jira

On the record

Agile ticketing and sprint tracker

Software DeskSydney, Australiaatlassian.com
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The record

4,326 dispatches on file

Vivaan YadavOn the record
Filed Jul 15, 2021
5 / 5

Everything clicked

The mobile app is actually usable which is pretty rare these days if you ask me. Pricing is honest at $180/yr with no weird upsells popping up every single week. idk how they made CSV imports fun but somehow they really did.

Rani TrivediOn the record
Filed Jul 15, 2021
5 / 5

Smooth upgrade

10/10, no notes.

Kavya Mahajan
Filed Jul 15, 2021
4 / 5

Priya was great

definately keeping this one around.

Arjun GoswamiOn the record
Filed Jul 14, 2021
1 / 5

Slow and clunky

Charged me $300/yr for a plan nobody actually uses and support ghosted.

Anjali SaxenaOn the record
Filed Jul 14, 2021
5 / 5

Setup took ten minutes

Took me alot of trial and error with other tools before landing here and this one stuck.

Amit PalOn the record
Filed Jul 14, 2021
4 / 5

Finally a tool that fits

Honestly worth every dollar I've paid them. Legit the best money I spend each month on anything work related.

Sunita Singh
Filed Jul 13, 2021
2 / 5

Keeps logging me out

Fine on day one, awful by day thirty. Hard pass tbh, there are much better options for the money.

Ashok DeshpandeOn the record
Filed Jul 13, 2021
4 / 5

Honestly I'm sold

Mid at first, then it clicked once I set up the automations and now I can't go back. Keyboard shortcuts are everywhere and after a week I was flying through my work faster.

Yao FengOn the record
Filed Jul 13, 2021
3 / 5

Could be worse.

€120/mo is steep for what it does. Does what it says most days.

Jin YuwenOn the record
Filed Jul 12, 2021
4 / 5

Fine.

The free trial was long enough that I actually knew what I was buying before paying. The dark mode doesn't hurt my eyes at 2am when I'm shipping late and that matters. Mid at first, then it clicked once I set up the automations and now I can't go back.

Camila HerreraOn the record
Filed Jul 12, 2021
5 / 5

Wow.

Keyboard shortcuts are everywhere and after a week I was flying through my work faster.

Iván BlancoOn the record
Filed Jul 12, 2021
5 / 5

Legit.

havent had a single outage since we switched in March of last year. Their support actually reads your message before replying which is a shock in 2026.

Leonardo NájeraOn the record
Filed Jul 11, 2021
1 / 5

Refund never came

Ate my whole project folder with no backup prompt, no warning either.

Esteban CruzOn the record
Filed Jul 11, 2021
5 / 5

Keeps getting better

I recieved my refund in under 24 hours when I accidentally double-paid for two seats. Signed up and had my whole team on it within a day without any drama at all.

Shiv TandonOn the record
Filed Jul 11, 2021
4 / 5

No complaints yet

Their support actually reads your message before replying which is a shock in 2026. the support rep answered my dumb question in like four minutes, i was shocked tbh. Jordan walked me through the import on a Tuesday at 3pm and it just worked first try.

Ananya GhoshOn the record
Filed Jul 10, 2021
5 / 5

Love this thing

No notes at all. fr this is the first tool my boss hasn't complained about in two years of trying stuff.

Carlos LeónOn the record
Filed Jul 10, 2021
3 / 5

Legit.

Taye was patient over email but the fix took a week to land. Three refresh buttons on one screen. Why.

Rafael CepedaOn the record
Filed Jul 10, 2021
4 / 5

The onboarding slaps

Pricing is honest at $180/yr with no weird upsells popping up every single week. Jordan walked me through the import on a Tuesday at 3pm and it just worked first try.

Ravi Awasthi
Filed Jul 9, 2021
4 / 5

Best money I spend

fr this is the first tool my boss hasn't complained about in two years of trying stuff.

Pallavi KhannaOn the record
Filed Jul 9, 2021
4 / 5

Saved our Monday

Would recommend to a friend without hesitation.

Sunil Chandrasekaran
Filed Jul 9, 2021
4 / 5

Everything clicked

Jordan walked me through the import on a Tuesday at 3pm and it just worked first try. The free trial was long enough that I actually knew what I was buying before paying.

Saanvi MahadevanOn the record
Filed Jul 8, 2021
4 / 5

Smooth upgrade

The dashboard loads fast even with thousands of rows which my old tool used to choke on.

Naveen Tiwari
Filed Jul 8, 2021
1 / 5

Scam.

recieved the invoice twice in the same week and no refund yet. Nope. Not for me, not even close.

Ira ChauhanOn the record
Filed Jul 8, 2021
4 / 5

Support actually helps

Lena fixed my sync issue on a quiet Sunday which blew my mind a little.

Alejandro Franco
Filed Jul 7, 2021
3 / 5

Mixed bag tbh

I signed up at $24/user and it's... alright. ugh, the mobile app is like a totally different product than desktop.

Prasenjit DixitOn the record
Filed Jul 7, 2021
1 / 5

Half the features don't work

Honestly, lol, how did this pass QA. Chat told me to clear my cache and that was the entire fix offered.

Dolores CamposOn the record
Filed Jul 7, 2021
1 / 5

Keeps logging me out

havent been able to export anything since the last patch dropped. Charged me $300/yr for a plan nobody actually uses and support ghosted.

Francisca BustosOn the record
Filed Jul 6, 2021
4 / 5

Honestly I'm sold

Fine, I guess, but better than fine actually.

Dhruv SarkarOn the record
Filed Jul 6, 2021
4 / 5

Pays for itself

The mobile app is actually usable which is pretty rare these days if you ask me. Pricing is honest at $180/yr with no weird upsells popping up every single week. idk how they made CSV imports fun but somehow they really did.

Preeti KumarOn the record
Filed Jul 6, 2021
4 / 5

Fine.

10/10, no notes. Took me alot of trial and error with other tools before landing here and this one stuck.

Vincenzo SchmidtOn the record
Filed Jul 5, 2021
5 / 5

Wow.

definately keeping this one around. Would recommend to a friend without hesitation. The mobile app is actually usable which is pretty rare these days if you ask me.

Kimberly Sullivan
Filed Jul 5, 2021
2 / 5

Hard pass

Charged me $300/yr for a plan nobody actually uses and support ghosted. Buggy and slow, plus the mobile app logs you out every single hour.

Joseph BakerOn the record
Filed Jul 5, 2021
5 / 5

Shipped a Friday deploy

Took me alot of trial and error with other tools before landing here and this one stuck. The dashboard loads fast even with thousands of rows which my old tool used to choke on. Love this app so much it hurts.

Janet McCarthyOn the record
Filed Jul 4, 2021
5 / 5

Keeps getting better

Honestly worth every dollar I've paid them. Legit the best money I spend each month on anything work related.

Justin MurrayOn the record
Filed Jul 4, 2021
4 / 5

No complaints yet

idk how they made CSV imports fun but somehow they really did.

Abigail HowardOn the record
Filed Jul 4, 2021
5 / 5

Love this thing

Mid at first, then it clicked once I set up the automations and now I can't go back. Keyboard shortcuts are everywhere and after a week I was flying through my work faster. I recieved my refund in under 24 hours when I accidentally double-paid for two seats.

Bryan Taylor
Filed Jul 3, 2021
2 / 5

Would uninstall again

the update broke login for three days, no fix, no apology from them.

Salvatore FischerOn the record
Filed Jul 3, 2021
5 / 5

The onboarding slaps

The free trial was long enough that I actually knew what I was buying before paying. The dark mode doesn't hurt my eyes at 2am when I'm shipping late and that matters.

Emily ColemanOn the record
Filed Jul 3, 2021
5 / 5

Best money I spend

Keyboard shortcuts are everywhere and after a week I was flying through my work faster. Fine, I guess, but better than fine actually.

Thomas CampbellOn the record
Filed Jul 2, 2021
2 / 5

Broke after the update

Support kept copy-pasting the same help doc at me for an hour straight. The dashboard takes forty seconds to load every single time.

Maria ByrneOn the record
Filed Jul 2, 2021
5 / 5

Everything clicked

The dark mode doesn't hurt my eyes at 2am when I'm shipping late and that matters. 10/10, no notes.

Scott MarshallOn the record
Filed Jul 2, 2021
4 / 5

Smooth upgrade

I recieved my refund in under 24 hours when I accidentally double-paid for two seats. Signed up and had my whole team on it within a day without any drama at all.

Sophia WardOn the record
Filed Jul 1, 2021
1 / 5

Scam.

Chat told me to clear my cache and that was the entire fix offered.

Billy Jackson
Filed Jul 1, 2021
2 / 5

Slow and clunky

Zero refund after cancellation, money straight down the drain. Ate my whole project folder with no backup prompt, no warning either. Honestly, lol, how did this pass QA.

Dominic Meyer
Filed Jul 1, 2021
2 / 5

Lost my work

Paid for a full year and the sync still breaks weekly, definately not worth it. idk how this ships to paying users honestly, the trial felt like a demo.

Donna HendersonOn the record
Filed Jun 30, 2021
5 / 5

Finally a tool that fits

Pricing is honest at $180/yr with no weird upsells popping up every single week. Jordan walked me through the import on a Tuesday at 3pm and it just worked first try.

Charles Carter
Filed Jun 30, 2021
5 / 5

Worth the $39/seat

fr this is the first tool my boss hasn't complained about in two years of trying stuff.

Catherine DoyleOn the record
Filed Jun 30, 2021
5 / 5

Honestly I'm sold

Would recommend to a friend without hesitation. Love this app so much it hurts.

Brandon HarrisonOn the record
Filed Jun 29, 2021
5 / 5

Pays for itself

Jordan walked me through the import on a Tuesday at 3pm and it just worked first try. The free trial was long enough that I actually knew what I was buying before paying.

Frances WatsonOn the record
Filed Jun 29, 2021
5 / 5

Fine.

The dashboard loads fast even with thousands of rows which my old tool used to choke on. Didn't expect much for $12/mo but this app does more than tools I've paid five times for.