Masako TamuraOn the record
Filed Sep 4, 2021
5 / 5
worth every cent
£89 train. Clean carriage. Quiet row. Slept.
£89 train. Clean carriage. Quiet row. Slept.
Tom from their support actually picked up on the second ring and swapped my seat without charging me extra. The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Tiny thing but the welcome drink hit different after a long day.
No hidden fees and no surprise charges. Just a good trip and a tired, happy me.
Tiny thing but the welcome drink hit different after a long day. best €64/night I've ever paid, no joke.
Yui held our reservation when our connection got delayed. havent felt that looked after in years. Tiny thing but the welcome drink hit different after a long day.
Simone's note on the pillow? Yeah I kept it. small thing, big win.
best €64/night I've ever paid, no joke.
Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
The driver waited untill my flight landed even though I was two hours late.
The Sunday red-eye was quiet and I slept the whole way through. who even am I. Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it.
I keep telling friends about this one. ugh I sound like an ad but I don't care. First trip with them and definately not the last.
£188 return and the flight landed early. idk what else you want from a Tuesday. I keep telling friends about this one. ugh I sound like an ad but I don't care.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
First trip with them and definately not the last. Yui held our reservation when our connection got delayed. havent felt that looked after in years. 10/10, no notes. Would do it again tomorrow and the week after.
Nia at the desk recieved my bags at 4am without a sigh. absolute hero.
Showed up alot earlier than my ride needed and they still took me in without a word. Easiest refund I've ever gotten and I didn't even have to ask twice.
Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it. They answered on a Sunday night and still got me rebooked by Monday morning. No hidden fees and no surprise charges. Just a good trip and a tired, happy me.
Yves walked us to our room personally because the lift was out. who does that anymore.
didn't expect a free breakfast and got one. great start to the day. Yves walked us to our room personally because the lift was out. who does that anymore.
10/10, no notes. Would do it again tomorrow and the week after. Nia at the desk recieved my bags at 4am without a sigh. absolute hero.
Legit the smoothest check-in I've had in ages.
$44 shuttle in October felt like a steal and the lobby was dead empty at check-in. The driver waited untill my flight landed even though I was two hours late.
Mid trip? Nope. Best one yet tbh.
They answered on a Sunday night and still got me rebooked by Monday morning. No hidden fees and no surprise charges. Just a good trip and a tired, happy me.
lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life.
Honestly expected a nightmare and got a dream. lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life.
Easiest refund I've ever gotten and I didn't even have to ask twice.
booked twice, same price, same chill vibe. the app just works.
£89 train. Clean carriage. Quiet row. Slept. Showed up alot earlier than my ride needed and they still took me in without a word.
Tom from their support actually picked up on the second ring and swapped my seat without charging me extra. The $920 pkg looked sus but ended up being the real deal. dont sleep on it.
No hidden fees and no surprise charges. Just a good trip and a tired, happy me. The Sunday red-eye was quiet and I slept the whole way through. who even am I. Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it.
Tiny thing but the welcome drink hit different after a long day. best €64/night I've ever paid, no joke.
Yui held our reservation when our connection got delayed. havent felt that looked after in years. Tiny thing but the welcome drink hit different after a long day.
Simone's note on the pillow? Yeah I kept it. small thing, big win. £89 train. Clean carriage. Quiet row. Slept.
best €64/night I've ever paid, no joke. Honestly expected a nightmare and got a dream.
Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
The driver waited untill my flight landed even though I was two hours late.
The Sunday red-eye was quiet and I slept the whole way through. who even am I. Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it.
I keep telling friends about this one. ugh I sound like an ad but I don't care. First trip with them and definately not the last.
£188 return and the flight landed early. idk what else you want from a Tuesday.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking. best €64/night I've ever paid, no joke.
First trip with them and definately not the last. Yui held our reservation when our connection got delayed. havent felt that looked after in years. 10/10, no notes. Would do it again tomorrow and the week after.
Fine, I guess. Four stars for the view, two for the service, idk how to rate that honestly. Mid.
Showed up alot earlier than my ride needed and they still took me in without a word. Easiest refund I've ever gotten and I didn't even have to ask twice. Yves walked us to our room personally because the lift was out. who does that anymore.
Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it.
Yves walked us to our room personally because the lift was out. who does that anymore. Legit the smoothest check-in I've had in ages.
didn't expect a free breakfast and got one. great start to the day.
10/10, no notes. Would do it again tomorrow and the week after.
The clerk at check-in said the booking was voided but couldn't explain why. Trash service, trash airline.
$44 shuttle in October felt like a steal and the lobby was dead empty at check-in. The driver waited untill my flight landed even though I was two hours late.