Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.
Charged me twice, saw it on my card the next morning, took four emails to get the duplicate reversed. Ordered a size L, recieved a size S with the L tag stapled over the S tag, make it make sense.
the listing photo and the actual thing are not the same product idk how that's legal Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick. Markup is insane for what you get, I found the exact same thing on another site for $19 cheaper and it shipped faster.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
Scam. customer service rep hung up on me after telling me to hold on while she checked something, called back and got a new person who had no notes
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.
sizing chart is a joke, i'm a medium everywhere else and the shirt fit like a crop top on a 6'1 guy
Site said fit tts, I'm a medium forever, this ran small enough that my 11 year old niece grabbed it.
Slaps. Fit was perfect out of the bag, no need to wash and pray.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
Shocked how good the fabric feels for the money, like it's got weight to it.
Shipping was free over $35 which honestly saved me from checkout rage.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Mid-tier price, top-tier fit. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Second order this month and both times the packaging was recyclable which my building actually picks up.
The woman on chat, Ingrid i think, actually helped me get a refund within 10 minutes which was a shock.
Checkout upcharged me $9 for "handling" that was not shown anywhere until the final confirm button.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
customer service rep hung up on me after telling me to hold on while she checked something, called back and got a new person who had no notes
10/10 would raid the sale section again.
Price looked unreal untill I saw the $14 shipping tacked on at checkout, kinda ruined the vibe.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Fit tts on the jeans, totally wrong on the tee which ran small enough that my teenager stole it. spent $120 and got $70 worth of stuff and $50 worth of regret
Promo code at checkout just silently didn't apply and I didn't catch it untill the confirmation email hit. burned $89 and all I got was a stiff email saying my claim was "not eligible" with no explanation attached
Second order this month and both times the packaging was recyclable which my building actually picks up. Shocked how good the fabric feels for the money, like it's got weight to it.
Made my week lol.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall
Returns are prepaid and the drop-off was a corner store two blocks away. Legit obsessed. Shipping was free over $35 which honestly saved me from checkout rage.
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
The jacket slaps for the price, the matching bag feels like a toy from a cereal box. The dress is cute. The zipper is garbage. returns portal is a nightmare, took 3 tries to even get a label and then another 18 days to see my $62 back
Customer service answered in 4 minutes on a Sunday night, which, come on. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Chatted with support for 22 minutes on Black Friday and the woman, Omara, told me to just reorder it at full price lol.
honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.
The packaging was nicer than the product which tells you everything. Half of what I got was great and the other half felt like dollar store stuff with a markup.
Slaps. Fit was perfect out of the bag, no need to wash and pray.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Shocked how good the fabric feels for the money, like it's got weight to it. Second order this month and both times the packaging was recyclable which my building actually picks up.
Shipping was free over $35 which honestly saved me from checkout rage. Made my week lol. Fit was perfect out of the bag, no need to wash and pray.
Order got split into three shipments without asking me, one still hasn't arrived and the chat bot keeps looping me. Checkout upcharged me $9 for "handling" that was not shown anywhere until the final confirm button. Opened a ticket on the 2nd, closed by them on the 9th with no reply, reopened it, same thing happened again.
Mid-tier price, top-tier fit.
Legit obsessed. Returns are prepaid and the drop-off was a corner store two blocks away. Made my week lol.
Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
$120 for a jacket that smells like it was stored next to gasoline, had to wash it twice before I could even try it on. Fine print says final sale on anything over 40% off and that was buried three menus deep, lost $68.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes