No hidden fees and no surprise charges. Just a good trip and a tired, happy me. Simone's note on the pillow? Yeah I kept it. small thing, big win. The driver waited untill my flight landed even though I was two hours late.
booked twice, same price, same chill vibe. the app just works. No hidden fees and no surprise charges. Just a good trip and a tired, happy me.
lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life.
They cancelled a holiday-week flight at 3am and didn't offer a hotel voucher. The cheap rate sounded fine untill I saw the resort fee tacked on at checkout.
didn't expect a free breakfast and got one. great start to the day. $44 shuttle in October felt like a steal and the lobby was dead empty at check-in.
Fine, I guess, if you like being on hold. The transfer was a joke, the driver dropped us at the wrong hotel. The night manager was polite but kept quoting policy at me instead of fixing the charge.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Showed up alot earlier than my ride needed and they still took me in without a word.
The Sunday red-eye was quiet and I slept the whole way through. who even am I. The $920 pkg looked sus but ended up being the real deal. dont sleep on it.
best €64/night I've ever paid, no joke.
Tiny thing but the welcome drink hit different after a long day.
£89 train. Clean carriage. Quiet row. Slept.
Honestly expected a nightmare and got a dream. £89 train. Clean carriage. Quiet row. Slept.
Mid trip? Nope. Best one yet tbh. Honestly expected a nightmare and got a dream.
10/10, no notes. Would do it again tomorrow and the week after. Mid trip? Nope. Best one yet tbh. Yves walked us to our room personally because the lift was out. who does that anymore.
Carmen at check-in bumped us to a sea-view room for free and I still can't stop smiling about it. 10/10, no notes. Would do it again tomorrow and the week after.
First trip with them and definately not the last.
Booked a flight last August and the gate changed twice before they lost my bag anyway.
Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking. I keep telling friends about this one. ugh I sound like an ad but I don't care.
Yui held our reservation when our connection got delayed. havent felt that looked after in years. Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
Booked a Friday arrival and the seat recline was broken, got a $50 credit which is something I guess. The package looked good until I saw the exclusions, we still went and had an okay time I think.
Easiest refund I've ever gotten and I didn't even have to ask twice. Tom from their support actually picked up on the second ring and swapped my seat without charging me extra.
They answered on a Sunday night and still got me rebooked by Monday morning.
Legit the smoothest check-in I've had in ages.
Yves walked us to our room personally because the lift was out. who does that anymore.
I haven't seen a refund alot of weeks later and support has gone quiet. The clerk at the desk shrugged and said the system was down, come back after lunch.
Fine for the price. Half decent, half annoying.
The driver waited untill my flight landed even though I was two hours late. £188 return and the flight landed early. idk what else you want from a Tuesday.
Wouldn't recommend, full stop.
No hidden fees and no surprise charges. Just a good trip and a tired, happy me. Simone's note on the pillow? Yeah I kept it. small thing, big win. The driver waited untill my flight landed even though I was two hours late.
booked twice, same price, same chill vibe. the app just works.
lol booked the $312 all-in deal on a whim and ended up having the best bank holiday of my life. booked twice, same price, same chill vibe. the app just works. didn't expect a free breakfast and got one. great start to the day.
$44 shuttle in October felt like a steal and the lobby was dead empty at check-in.
didn't expect a free breakfast and got one. great start to the day.
They cancelled a holiday-week flight at 3am and didn't offer a hotel voucher. The cheap rate sounded fine untill I saw the resort fee tacked on at checkout. Flight delayed four hours and the app kept pushing upsells instead of info.
The $920 pkg looked sus but ended up being the real deal. dont sleep on it. Showed up alot earlier than my ride needed and they still took me in without a word.
Fine, I guess, if you like being on hold. The transfer was a joke, the driver dropped us at the wrong hotel.
The cheap fare turned into double the charge after seat and bag fees.
The guy at the counter promised a callback that never came, so I lost the whole afternoon.
£89 train. Clean carriage. Quiet row. Slept. Tiny thing but the welcome drink hit different after a long day.
Burned by thier refund team. The clerk at check-in said the booking was voided but couldn't explain why.
Mid trip? Nope. Best one yet tbh. Honestly expected a nightmare and got a dream.
Nope. Never doing this again. the app ate my booking and then charged me again when I retried on my phone.
Mid at best, honestly disappointing.
First trip with them and definately not the last.
I keep telling friends about this one. ugh I sound like an ad but I don't care. First trip with them and definately not the last.
Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
Yui held our reservation when our connection got delayed. havent felt that looked after in years. Oluf called me back on a Wednesday noon to confirm my upgrade. a real human, shocking.
I booked becuase the price looked honest, then the fees doubled at the counter. Avoid the red-eye option fr.
Paid for the all-in deal and got the room they promised, parking cost extra which I missed in the fine print.
Trash service, trash airline.