ISSUE 048 · SATURDAY, OCT 16, 2021
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Instacart

On the record

Grocery delivery and pickup

Table DeskSan Francisco, USinstacart.com
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The record

1,086 dispatches on file

Lin Qiao
Filed Sep 19, 2021
3 / 5

Fine, not great

It filled me up and that's the kindest thing I can say rn.

Tingfeng HanOn the record
Filed Sep 18, 2021
3 / 5

Ate it anyway

The app glitched during checkout and double charged me, took 3 days to refund. Delivery took 48 minutes and the burger was lukewarm by the time it got here ugh.

Juan PangOn the record
Filed Sep 17, 2021
5 / 5

Sunday dinner sorted

App gave me a free side for signing up and the mac was way better then it had any right to be.

Jiaxin DongOn the record
Filed Sep 15, 2021
5 / 5

Cheap and so good

Picked up curbside in like 4 minutes, bag was sealed, nothing was crushed, everything was hot. Dropped $18/head for four people and we all walked out full, try that at a sit down place now.

Tapan JainOn the record
Filed Sep 14, 2021
5 / 5

stuffed and happy

the new breakfast wrap at 7am saved me on monday after a brutal weekend. 10/10. Got the limited time burger before it left and i'm going to be sad about it for months. The wings were still crunchy after a 22 minute delivery which is kind of a miracle.

Mei ChengOn the record
Filed Sep 13, 2021
5 / 5

Finally a chain that gets it

ate it cold the next morning out of the fridge and it was still great. true test passed. Portion size is honestly embarrassing in a good way, i could not finish it.

Yash Khurana
Filed Sep 11, 2021
4 / 5

Reheats like a dream

Mid chains could never. this one slaps.

Meera TrivediOn the record
Filed Sep 10, 2021
5 / 5

Hot and fast

Place is clean, bathrooms don't smell, music isn't blasting, food is solid. that's all I want. Took it to a potluck and three people asked where it came from, I was weirdly proud.

Noboru HiranoOn the record
Filed Sep 9, 2021
5 / 5

Worth the drive

Dropped $18/head for four people and we all walked out full, try that at a sit down place now. fries actually salted. a radical concept apparently. Mid chains could never. this one slaps.

Kaori TakadaOn the record
Filed Sep 7, 2021
5 / 5

My new tuesday ritual

the woman working the window on 7th street was so sweet she threw in an extra cookie for my kid. Mid chains could never. this one slaps.

Yuchen YueOn the record
Filed Sep 6, 2021
5 / 5

Shocked how good

nothing fancy here just a really good sandwich at a fair price and that's enough for me. $12 for a meal that filled me up and still had enough for lunch next day, insane value.

Qi QiuOn the record
Filed Sep 5, 2021
5 / 5

Everything hit

The staff remembered my usual after like three visits, kind of made my whole week ngl.

Guoqiang Huang
Filed Sep 3, 2021
5 / 5

Portion was huge

Been going weekly since june and they have not messed up a single order, which is wild. ate it cold the next morning out of the fridge and it was still great. true test passed.

Biao DuanOn the record
Filed Sep 2, 2021
4 / 5

better than my mom's (sorry)

my picky 6 year old ate the whole thing without complaining which basically never happens. Sauce options actually have flavor instead of being watery ketchup, bless them. Place is clean, bathrooms don't smell, music isn't blasting, food is solid. that's all I want.

Aarav ShahOn the record
Filed Sep 1, 2021
2 / 5

Food poisoning city

the spicy sauce was ketchup with pepper flakes, I'm not kidding, actual grocery store ketchup. Waited 52 minutes for a lukewarm burger that tasted like the microwave resurrected it on a Friday rush.

Jatin MenonOn the record
Filed Aug 30, 2021
5 / 5

The sauce though

$12 for a meal that filled me up and still had enough for lunch next day, insane value. the new breakfast wrap at 7am saved me on monday after a brutal weekend. 10/10.

Ting XieOn the record
Filed Aug 29, 2021
4 / 5

Yolanda at the counter is a saint

Took it to a potluck and three people asked where it came from, I was weirdly proud. my picky 6 year old ate the whole thing without complaining which basically never happens.

Xinyi RongOn the record
Filed Aug 28, 2021
4 / 5

Slaps every time

Got the limited time burger before it left and i'm going to be sad about it for months. The wings were still crunchy after a 22 minute delivery which is kind of a miracle.

Hiroshi MatsuiOn the record
Filed Aug 26, 2021
5 / 5

Beats the fancy place

Crust was crispy on the bottom and the cheese pull was dumb long, perfect pie.

Saki SakaiOn the record
Filed Aug 25, 2021
4 / 5

Legit obsessed

Ordered the family bundle on a Sunday brunch for $38 and we had leftovers for two days, honestly shocked.

Daniel Baumann
Filed Aug 24, 2021
3 / 5

Fine, not great

Bun was stale on one side and perfect on the other, which is a wild achievement. Service was quick I'll give em that, food just didn't match the hype. Portion looked smaller than the picture and I'm not imagining it this time.

Jürgen EberhardtOn the record
Filed Aug 22, 2021
4 / 5

Made my week

I was skeptical of the new menu but the spicy chicken thing is actually a top 3 fast food item for me. App gave me a free side for signing up and the mac was way better then it had any right to be.

Mila Ludwig
Filed Aug 21, 2021
4 / 5

Sunday dinner sorted

The wings were still crunchy after a 22 minute delivery which is kind of a miracle. The staff remembered my usual after like three visits, kind of made my whole week ngl.

Andrea SchmidtOn the record
Filed Aug 20, 2021
4 / 5

Cheap and so good

they fixed a missing drink in literally 2 minutes with no attitude, i'll be back.

Elijah BarnesOn the record
Filed Aug 18, 2021
5 / 5

stuffed and happy

Delivery driver called to say he was 3 min out which never happens anywhere else lol.

Mason MulliganOn the record
Filed Aug 17, 2021
4 / 5

Finally a chain that gets it

fries actually salted. a radical concept apparently. nothing fancy here just a really good sandwich at a fair price and that's enough for me.

Mackenzie McLean
Filed Aug 16, 2021
5 / 5

Reheats like a dream

Portion size is honestly embarrassing in a good way, i could not finish it.

Chloe KellyOn the record
Filed Aug 14, 2021
5 / 5

Hot and fast

the broth tasted like someone's grandma made it, not a factory, which i did not expect. I don't usually review food places but the brisket sandwich made me text my brother about it.

Landon DoyleOn the record
Filed Aug 13, 2021
4 / 5

Worth the drive

I don't usually review food places but the brisket sandwich made me text my brother about it. the woman working the window on 7th street was so sweet she threw in an extra cookie for my kid.

David AllenOn the record
Filed Aug 12, 2021
5 / 5

My new tuesday ritual

ordered thru the app, used a $5 off code, picked up in 8 min, chef's kiss honestly. Crust was crispy on the bottom and the cheese pull was dumb long, perfect pie.

Jemima SmithOn the record
Filed Aug 10, 2021
5 / 5

Shocked how good

App gave me a free side for signing up and the mac was way better then it had any right to be.

Bronwen ShawOn the record
Filed Aug 9, 2021
1 / 5

Avoid.

The soup was literally room temperature and the bread they brought was basically a brick with butter.

Grainne MunroOn the record
Filed Aug 7, 2021
4 / 5

Portion was huge

the new breakfast wrap at 7am saved me on monday after a brutal weekend. 10/10. Got the limited time burger before it left and i'm going to be sad about it for months.

Órfhlaith RobinsonOn the record
Filed Aug 6, 2021
5 / 5

better than my mom's (sorry)

ate it cold the next morning out of the fridge and it was still great. true test passed.

Niamh O'NeillOn the record
Filed Aug 5, 2021
4 / 5

10/10 no notes

Mid chains could never. this one slaps. Place is clean, bathrooms don't smell, music isn't blasting, food is solid. that's all I want.

Rose HopkinsOn the record
Filed Aug 3, 2021
3 / 5

Expected more honestly

slaps when it's fresh, slop when it isn't, and lately it's been slop more than not. Portion looked smaller than the picture and I'm not imagining it this time.

Ella ClarkOn the record
Filed Aug 2, 2021
4 / 5

Yolanda at the counter is a saint

Dropped $18/head for four people and we all walked out full, try that at a sit down place now. fries actually salted. a radical concept apparently.

Ava Moore
Filed Aug 1, 2021
5 / 5

Slaps every time

the woman working the window on 7th street was so sweet she threw in an extra cookie for my kid.

Sung-min ByeonOn the record
Filed Jul 30, 2021
5 / 5

Beats the fancy place

nothing fancy here just a really good sandwich at a fair price and that's enough for me.

Chae-won Min
Filed Jul 29, 2021
3 / 5

You get what u pay for

It's not bad it's just... there, you know?

Lauren HarrisOn the record
Filed Jul 28, 2021
4 / 5

crispy perfection

Been going weekly since june and they have not messed up a single order, which is wild.

Larry WatsonOn the record
Filed Jul 26, 2021
5 / 5

Made my week

my picky 6 year old ate the whole thing without complaining which basically never happens.

Andrea Ford
Filed Jul 25, 2021
5 / 5

Sunday dinner sorted

Sauce options actually have flavor instead of being watery ketchup, bless them.

Gregory O'Connor
Filed Jul 24, 2021
4 / 5

Cheap and so good

$12 for a meal that filled me up and still had enough for lunch next day, insane value. the new breakfast wrap at 7am saved me on monday after a brutal weekend. 10/10.

Madison Scott
Filed Jul 22, 2021
4 / 5

stuffed and happy

Took it to a potluck and three people asked where it came from, I was weirdly proud. my picky 6 year old ate the whole thing without complaining which basically never happens.

Dennis MyersOn the record
Filed Jul 21, 2021
5 / 5

Finally a chain that gets it

Got the limited time burger before it left and i'm going to be sad about it for months. The wings were still crunchy after a 22 minute delivery which is kind of a miracle.

Kathryn Henry
Filed Jul 20, 2021
5 / 5

Reheats like a dream

Crust was crispy on the bottom and the cheese pull was dumb long, perfect pie.

Zachary van BurenOn the record
Filed Jul 18, 2021
4 / 5

Hot and fast

Ordered the family bundle on a Sunday brunch for $38 and we had leftovers for two days, honestly shocked. Been going weekly since june and they have not messed up a single order, which is wild. fries actually salted. a radical concept apparently.

Jackson WattOn the record
Filed Jul 17, 2021
5 / 5

Worth the drive

Kitchen was slammed on friday but my order was still right and still hot, respect. I was skeptical of the new menu but the spicy chicken thing is actually a top 3 fast food item for me.

William HallOn the record
Filed Jul 16, 2021
5 / 5

My new tuesday ritual

I was skeptical of the new menu but the spicy chicken thing is actually a top 3 fast food item for me.