ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Household Desk/Lowe's

Lowe's

On the record

Home improvement warehouse chain

Household DeskMooresville, North Carolinalowes.com
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The record

14,086 dispatches on file

Louis MartinOn the record
Filed Jul 31, 2021
5 / 5

My new go-to

Price went up by alot less than I feared, pleasant surprise. No mess left behind and no weird surcharges at the end.

Céline ThomasOn the record
Filed Jul 31, 2021
5 / 5

Smashed.

I definately recommend them to anyone with a dying boiler.

Romain Faure
Filed Jul 31, 2021
1 / 5

Walked off the job

The guy was supposed to come Saturday and just didn't show. Rude on the phone, ruder in person.

Solène AndréOn the record
Filed Jul 31, 2021
5 / 5

Faster than quoted

No mess left behind and no weird surcharges at the end.

Yanis DuvalOn the record
Filed Jul 31, 2021
5 / 5

Finally, a win

The second visit sealed it, these guys are my new go-to.

Camille Olivier
Filed Jul 31, 2021
5 / 5

Fixed it right

Rafa texted when he was 10 mins out, who even does that anymore.

Margaux Guyot
Filed Jul 31, 2021
4 / 5

Rare these days

10/10 and no notes to give.

Guillaume Royer
Filed Jul 31, 2021
3 / 5

Works, sort of

Decent once the senior took over. The first tech didn't seem to know thier way around the boiler.

Rosa Köhler
Filed Jul 31, 2021
5 / 5

Would hire tomorrow

Honestly, a total relief. $79 install and he was done before my coffee got cold, honestly stunned.

Stefanie SchmidtOn the record
Filed Jul 31, 2021
5 / 5

Can't fault them

Would hire them again in a heartbeat. Jess from the office rang back within 20 mins of my form.

Janice BarnesOn the record
Filed Jul 30, 2021
5 / 5

Hired them again

Fair price and zero drama, which is honestly all I wanted. I definately recommend them to anyone with a dying boiler. havent felt this good about a tradesman in years, fr.

Shimon MorganOn the record
Filed Jul 30, 2021
5 / 5

Hugo was brilliant

Called at 6am on a cold Saturday, had someone here by 9. havent felt this good about a tradesman in years, fr.

Frank WhiteOn the record
Filed Jul 30, 2021
4 / 5

Proper job

havent felt this good about a tradesman in years, fr.

Betty O'BrienOn the record
Filed Jul 30, 2021
4 / 5

Worth every penny

Beth walked me through the whole quote without upselling.

Micah HallOn the record
Filed Jul 30, 2021
5 / 5

Boiler back on

Fixed the leak I'd been ignoring for months, feels great tbh.

Hannah LynchOn the record
Filed Jul 30, 2021
2 / 5

Please go somewhere else

idk why anyone recommends these people, mine was a disaster from the first call. They charged my card twice and then said it was a system error. Nope, not paying another cent to these clowns.

Gary StewartOn the record
Filed Jul 30, 2021
5 / 5

Saved my weekend

Mike came out on a snowy Tuesday and had the heat back on in 40 mins. Called at 6am on a cold Saturday, had someone here by 9. Fair price and zero drama, which is honestly all I wanted.

Mary MooreOn the record
Filed Jul 30, 2021
4 / 5

Clean work

Just a proper, honest job. Honestly didn't expect this level of care from a $55 call-out.

Heather Katz
Filed Jul 30, 2021
2 / 5

Bad job, worse attitude

The guy showed up two hours late and acted like I was the problem. She was friendly on the quote and vanished the day of.

Tiffany Harrison
Filed Jul 30, 2021
1 / 5

Never again

Pipes burst at 2am and nobody picked up the emergency line. Paid a premium every week for cleaning and the kitchen floor was still sticky every Monday. Avoid these guys, I'm begging you.

Hazel CameronOn the record
Filed Jul 29, 2021
4 / 5

My new go-to

My mum would love these guys, that's the highest praise I've got. I recieved the invoice the same evening, clear as day. Jess from the office rang back within 20 mins of my form.

Siobhán MackenzieOn the record
Filed Jul 29, 2021
4 / 5

Smashed.

Best money I've spent this year. Fair price and zero drama, which is honestly all I wanted. Beth walked me through the whole quote without upselling.

Henry Anderson
Filed Jul 29, 2021
4 / 5

Showed up early

Honestly didn't expect this level of care from a $55 call-out. Best money I've spent this year.

Finn McKenzieOn the record
Filed Jul 29, 2021
5 / 5

Faster than quoted

Honestly chuffed with it. The second visit sealed it, these guys are my new go-to. No mess left behind and no weird surcharges at the end.

Joseph Stevens
Filed Jul 29, 2021
5 / 5

Finally, a win

Paid $1,240 and I'd pay it again, the kitchen looks unreal. booked at 7am and done by 10, didn't even leave a smudge on the carpet.

Lucy Hamilton
Filed Jul 29, 2021
2 / 5

Still waiting

Nope, not paying another cent to these clowns. The guy was supposed to come Saturday and just didn't show. Pipes burst at 2am and nobody picked up the emergency line.

Dorothy CampbellOn the record
Filed Jul 29, 2021
5 / 5

Rare these days

Lila sent photos of the finished loft before I even got home. Would hire them again in a heartbeat.

Ann JohnsonOn the record
Filed Jul 29, 2021
5 / 5

Honestly impressed

I recieved the invoice the same evening, clear as day. My mum would love these guys, that's the highest praise I've got.

Renée Wagner
Filed Jul 29, 2021
5 / 5

Would hire tomorrow

Price went up by alot less than I feared, pleasant surprise. No mess left behind and no weird surcharges at the end.

Alexander ColeOn the record
Filed Jul 28, 2021
4 / 5

Can't fault them

I definately recommend them to anyone with a dying boiler.

Sandra WoodOn the record
Filed Jul 28, 2021
4 / 5

Hired them again

Boiler died mid-July of all things, got it sorted same day.

Judith Green
Filed Jul 28, 2021
2 / 5

Nope.

Round two was worse than the first, which I didn't think was possible. Still no callback after the follow-up, ugh.

Klaus DeLucaOn the record
Filed Jul 28, 2021
5 / 5

Proper job

The second visit sealed it, these guys are my new go-to.

Nicholas SchmidtOn the record
Filed Jul 28, 2021
4 / 5

Worth every penny

Rafa texted when he was 10 mins out, who even does that anymore. Boiler died mid-July of all things, got it sorted same day.

Patricia GrahamOn the record
Filed Jul 28, 2021
4 / 5

Boiler back on

10/10 and no notes to give.

Diane CoxOn the record
Filed Jul 28, 2021
5 / 5

Legit.

$79 install and he was done before my coffee got cold, honestly stunned.

Jane AllenOn the record
Filed Jul 28, 2021
5 / 5

Saved my weekend

Honestly, a total relief. $79 install and he was done before my coffee got cold, honestly stunned.

Kenneth DoyleOn the record
Filed Jul 28, 2021
5 / 5

Clean work

Would hire them again in a heartbeat. Jess from the office rang back within 20 mins of my form.

Bruce MarinoOn the record
Filed Jul 28, 2021
5 / 5

Wow.

Fair price and zero drama, which is honestly all I wanted. I definately recommend them to anyone with a dying boiler. havent felt this good about a tradesman in years, fr.

Nicole SimmonsOn the record
Filed Jul 27, 2021
5 / 5

Best call I made

Called at 6am on a cold Saturday, had someone here by 9. havent felt this good about a tradesman in years, fr.

Debjani Nair
Filed Jul 27, 2021
4 / 5

My new go-to

havent felt this good about a tradesman in years, fr.

Jatin NatarajanOn the record
Filed Jul 27, 2021
3 / 5

Hit and miss

Had an early morning job, two hours late, but once they got in they actually finished properly. The $140/visit rate was fair enough, but the follow-up took weeks to actually happen. The desk answered the phone within ten minutes which was great. The tech after, less great.

Mahi Sundaram
Filed Jul 27, 2021
5 / 5

Showed up early

Fixed the leak I'd been ignoring for months, feels great tbh. Just a proper, honest job.

Amit DuttaOn the record
Filed Jul 27, 2021
5 / 5

Faster than quoted

booked at 7am and done by 10, didn't even leave a smudge on the carpet.

Mahesh SenguptaOn the record
Filed Jul 27, 2021
4 / 5

Finally, a win

Mike came out on a snowy Tuesday and had the heat back on in 40 mins. Called at 6am on a cold Saturday, had someone here by 9.

Karan BhardwajOn the record
Filed Jul 27, 2021
4 / 5

Fixed it right

Just a proper, honest job.

Kabir VyasOn the record
Filed Jul 27, 2021
4 / 5

Rare these days

Jess from the office rang back within 20 mins of my form. Rafa texted when he was 10 mins out, who even does that anymore. Price went up by alot less than I feared, pleasant surprise.

Advait MahadevanOn the record
Filed Jul 27, 2021
4 / 5

Honestly impressed

Omar explained the fuse box like I was five, perfect. Mike came out on a snowy Tuesday and had the heat back on in 40 mins. Honestly chuffed with it.

Neha MallickOn the record
Filed Jul 27, 2021
5 / 5

Would hire tomorrow

My mum would love these guys, that's the highest praise I've got. I recieved the invoice the same evening, clear as day.

Lakshmi AgarwalOn the record
Filed Jul 26, 2021
3 / 5

Why so slow

The follow-up email never came. Had to chase, which is annoying when you've already paid in full. Fine, I guess. Nothing to brag about honestly.