James RussellOn the record
Filed Sep 5, 2021
5 / 5
Hoodie has real pockets
Fit was perfect out of the bag, no need to wash and pray.
Fit was perfect out of the bag, no need to wash and pray.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
10/10 would raid the sale section again.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Customer service answered in 4 minutes on a Sunday night, which, come on.
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Fit was perfect out of the bag, no need to wash and pray.
Second order this month and both times the packaging was recyclable which my building actually picks up.
Legit obsessed. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Legit obsessed.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Legit obsessed.
Shipping was free over $35 which honestly saved me from checkout rage. the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
Slaps. Tracking updated every few hours so I wasn't refreshing like a maniac at my door.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore Made my week lol. Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Mid-tier price, top-tier fit.
Chatted with support for 22 minutes on Black Friday and the woman, Omara, told me to just reorder it at full price lol. Mid.
Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Mid-tier price, top-tier fit. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Customer service answered in 4 minutes on a Sunday night, which, come on.
definately coming back for the winter drop, bookmarked already Slaps.
Shocked how good the fabric feels for the money, like it's got weight to it. Second order this month and both times the packaging was recyclable which my building actually picks up. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall
Returns are prepaid and the drop-off was a corner store two blocks away. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.
Made my week lol.
I've bought cheap stuff before but this is the first time something arrived literally broken in half. Waited eleven days for a package that was supposed to be two-day and when it got here one of the two items was just missing. Chatted with support for 22 minutes on Black Friday and the woman, Omara, told me to just reorder it at full price lol.
honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes
Fit was perfect out of the bag, no need to wash and pray. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.
Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.
Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.
10/10 would raid the sale section again. Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. Slaps.
Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Customer service answered in 4 minutes on a Sunday night, which, come on. definately coming back for the winter drop, bookmarked already
the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Bought on sale so I can't complain too hard, full price I'd be writing a very different review. spent $120 and got $70 worth of stuff and $50 worth of regret Price looked unreal untill I saw the $14 shipping tacked on at checkout, kinda ruined the vibe.
Had a question about a stain on the suede boots and they sent a care kit for free, no haggling. Fit was perfect out of the bag, no need to wash and pray.
Second order this month and both times the packaging was recyclable which my building actually picks up.
Legit obsessed. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore Made my week lol.
Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.
the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off
Shipping was free over $35 which honestly saved me from checkout rage. the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in
Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.
Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.
Slaps.
order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore
Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. Mid-tier price, top-tier fit.
No shipping surprise this time, the number at checkout matched the number on my card, revolutionary. Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. Fit was perfect out of the bag, no need to wash and pray.
Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from. Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. Had a question about a stain on the suede boots and they sent a care kit for free, no haggling.