ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Retail Beat/Nordstrom

Nordstrom

On the record

Department store

Retail BeatSeattle, USnordstrom.com
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The record

1,126 dispatches on file

Kelly WeberOn the record
Filed Aug 11, 2021
5 / 5

Worth every penny

Legit obsessed. Mid-tier price, top-tier fit.

Amanda RossOn the record
Filed Aug 10, 2021
4 / 5

Made my week

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July. 10/10 would raid the sale section again.

Noah WhiteOn the record
Filed Aug 9, 2021
5 / 5

10/10 reorder

Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore

Edward ContiOn the record
Filed Aug 8, 2021
5 / 5

Coming back for more

Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild.

Jonas PriceOn the record
Filed Aug 6, 2021
4 / 5

Fit tts, finally

the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in

Judy Jackson
Filed Aug 5, 2021
4 / 5

Stellar for the price

Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.

Rachel MarinoOn the record
Filed Aug 4, 2021
5 / 5

Checkout in 40 seconds

10/10 would raid the sale section again.

Jessica JamesOn the record
Filed Aug 2, 2021
5 / 5

No markup pain

definately coming back for the winter drop, bookmarked already Customer service answered in 4 minutes on a Sunday night, which, come on. Mid-tier price, top-tier fit.

Tyler AndersonOn the record
Filed Aug 1, 2021
5 / 5

Legit.

the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Anthony RussoOn the record
Filed Jul 31, 2021
5 / 5

Quality shocked me

Fit was perfect out of the bag, no need to wash and pray.

Enzo Richardson
Filed Jul 30, 2021
5 / 5

Price match no fuss

Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Jacqueline JonesOn the record
Filed Jul 28, 2021
5 / 5

Low-key floored

Second order this month and both times the packaging was recyclable which my building actually picks up. Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.

Amy KennedyOn the record
Filed Jul 27, 2021
5 / 5

Return was painless

Made my week lol. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.

Caleb Kelly
Filed Jul 26, 2021
1 / 5

Ran small, cost me £18

Had to pay customs on top of shipping which was never flagged at purchase, another $31 surprise at the door. the listing photo and the actual thing are not the same product idk how that's legal

Larry Smith
Filed Jul 24, 2021
5 / 5

Hira saved me 15 bucks

the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall definately coming back for the winter drop, bookmarked already Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.

Serena HarrisonOn the record
Filed Jul 23, 2021
5 / 5

Shipping didn't gouge me

Returns are prepaid and the drop-off was a corner store two blocks away. the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall

Charlotte CooperOn the record
Filed Jul 22, 2021
5 / 5

Sale bin gold

Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off.

Joyce DeLucaOn the record
Filed Jul 20, 2021
5 / 5

Hoodie has real pockets

Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit.

Kimberly Murray
Filed Jul 19, 2021
5 / 5

Worth every penny

Customer service answered in 4 minutes on a Sunday night, which, come on.

Ethan MurphyOn the record
Filed Jul 18, 2021
5 / 5

Made my week

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Made my week lol.

Kiara Chauhan
Filed Jul 17, 2021
4 / 5

10/10 reorder

honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes

Shanaya ChoudharyOn the record
Filed Jul 15, 2021
5 / 5

Coming back for more

No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.

Tara Bhardwaj
Filed Jul 14, 2021
2 / 5

Avoid.

Scam.

Gauri OberoiOn the record
Filed Jul 13, 2021
4 / 5

Stellar for the price

Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Komal TanejaOn the record
Filed Jul 11, 2021
4 / 5

Checkout in 40 seconds

Slaps. Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack.

Subrata VyasOn the record
Filed Jul 10, 2021
5 / 5

No markup pain

Tracking updated every few hours so I wasn't refreshing like a maniac at my door. Slaps.

Zixuan MuOn the record
Filed Jul 9, 2021
5 / 5

Legit.

Shocked how good the fabric feels for the money, like it's got weight to it.

Debjani Srinivasan
Filed Jul 7, 2021
5 / 5

Quality shocked me

Shipping was free over $35 which honestly saved me from checkout rage. the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Rupali Mahadevan
Filed Jul 6, 2021
4 / 5

Price match no fuss

Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap. Returns are prepaid and the drop-off was a corner store two blocks away.

Rajiv PatilOn the record
Filed Jul 5, 2021
4 / 5

Low-key floored

Mid-tier price, top-tier fit.

Jatin MitraOn the record
Filed Jul 4, 2021
5 / 5

Return was painless

Legit obsessed.

Rekha MallickOn the record
Filed Jul 2, 2021
4 / 5

Packaging done right

Got a birthday discount I forgot I signed up for, saved me $22 on the kettle I'd been eyeing since July.

Rashmi VermaOn the record
Filed Jul 1, 2021
4 / 5

Hira saved me 15 bucks

Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple. order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore

Mahi SinghOn the record
Filed Jun 30, 2021
5 / 5

Shipping didn't gouge me

Price dropped 12 bucks a week after I bought it and they refunded the difference without me asking... wild. honestly didn't expect much at this price point but the stitching is clean and the lining didn't bunch after two washes No shipping surprise this time, the number at checkout matched the number on my card, revolutionary.

Rahul AgarwalOn the record
Filed Jun 28, 2021
5 / 5

Sale bin gold

the chunky loafers ran a half size small so i sized up and they're the most comfy shoes i own now, zero break in Shipping was free over $35 which honestly saved me from checkout rage.

Ravi ChopraOn the record
Filed Jun 27, 2021
5 / 5

Hoodie has real pockets

Sizing chart was dead accurate for once, the medium fit tts and I'm usually stuck between.

Amit Khanna
Filed Jun 26, 2021
5 / 5

Worth every penny

10/10 would raid the sale section again.

Manoj ChawlaOn the record
Filed Jun 25, 2021
5 / 5

Made my week

definately coming back for the winter drop, bookmarked already

Vijay BajajOn the record
Filed Jun 23, 2021
5 / 5

10/10 reorder

the woman on the chat, Zara, found me a coupon code i didnt even know existed and shaved another 15 off

Mahesh MittalOn the record
Filed Jun 22, 2021
4 / 5

Coming back for more

Fit was perfect out of the bag, no need to wash and pray. Grabbed the puffer at $36 shipped marked down from $120 and it's warmer than my old one that cost triple.

Brenda HarrisOn the record
Filed Jun 21, 2021
5 / 5

Fit tts, finally

Scored a jacket in the final-sale bin for $34 and three people stopped me to ask where it was from.

Dylan SchmidtOn the record
Filed Jun 19, 2021
4 / 5

Stellar for the price

Second order this month and both times the packaging was recyclable which my building actually picks up. Returned a pair of jeans on Prime Day and the refund hit my card before I even got home from the drop-off. definately coming back for the winter drop, bookmarked already

Benjamin Sanders
Filed Jun 18, 2021
5 / 5

Checkout in 40 seconds

Made my week lol. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once. Slaps.

John MartinOn the record
Filed Jun 17, 2021
5 / 5

No markup pain

order landed in 3 days flat with a hand-written thank-you note tucked under the tissue paper, who does that anymore

Theresa Greco
Filed Jun 15, 2021
4 / 5

Legit.

the quality for £28 is kind of insane, feels like something i'd pay triple for in a mall definately coming back for the winter drop, bookmarked already

Lauren BennettOn the record
Filed Jun 14, 2021
3 / 5

Fine for the price

Quality is clearly going downhill, bought the same hoodie two years in a row and this one feels like paper. spent $120 and got $70 worth of stuff and $50 worth of regret

Carol Thomas
Filed Jun 13, 2021
1 / 5

Fit tts my foot

Opened a ticket on the 2nd, closed by them on the 9th with no reply, reopened it, same thing happened again. Return label cost $12 which they never mentioned at checkout, so my $34 refund turned into $22 real quick.

Austin EspositoOn the record
Filed Jun 12, 2021
4 / 5

Low-key floored

Picked up two tees and a hoodie for under 60 and the hoodie has pockets deep enough for my phone, keys, and a snack. Checkout took maybe 40 seconds with Apple Pay, no account nonsense, no newsletter trap.

Jason Watson
Filed Jun 10, 2021
2 / 5

Returned it. Lost shipping both ways

$120 for a jacket that smells like it was stored next to gasoline, had to wash it twice before I could even try it on. Site said fit tts, I'm a medium forever, this ran small enough that my 11 year old niece grabbed it. Mid.

Simon MillerOn the record
Filed Jun 9, 2021
5 / 5

Packaging done right

Opened the box and the sweater actually looked like the photos, no weird lighting trick or saggy knit. Made my week lol. Delivery guy left it in the actual safe spot I picked instead of the middle of the driveway for once.