Marcello BenedettiOn the record
Filed Oct 3, 2021
5 / 5
Great visit
I've switched three times in two years and this one finally feels like a keeper. Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!
I've switched three times in two years and this one finally feels like a keeper. Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!
parking was free after 6pm which sounds small but adds up when youre coming weekly
The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair.
went in for a second opinion and left with a plan that didn't involve surgery, huge relief The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair. Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
Saved my week.
My bloodwork came back in under 24 hours and the portal actually loaded on mobile. I thought the £58 copay was a mistake till they explained the sliding scale.
Finally a doctor who listened for more than four minutes without typing the whole time.
they emailed the lab results at 7am before i even had coffee Ivy at the reception desk actually called me back the same day with my results.
I thought the £58 copay was a mistake till they explained the sliding scale.
Receptionist remembered my dog's name from last time lol. I asked a dumb question about dosage and nobody made me feel dumb about it.
The nurse warmed the gel first and that tiny thing made the whole visit less awful. Legit the best cleaning I've had, teeth felt smooth for like a week after.
booked online Tuesday night and had a slot by Thursday morning which never happens here the clinic smelled like actual citrus not that fake lemon disinfectant stuff Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!
Honestly shocked, the generic version worked just as well and saved me $110 a month. I've switched three times in two years and this one finally feels like a keeper.
10/10 wait time.
Portal login has been broken since September, their IT just says use a different browser idk. The waiting room had one chair free and a sick kid coughing on everyone, zero distancing.
my knee hasn't felt this good in two years and the physio only charged £45 a session
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing my knee hasn't felt this good in two years and the physio only charged £45 a session
Billing was itemised, every line made sense, no mystery $200 facility fee at the end. the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing
front desk let me reschedule twice without any passive aggressive sighing my therapist does late evening sessions and takes insurance which is basically a unicorn
I asked a dumb question about dosage and nobody made me feel dumb about it.
my therapist does late evening sessions and takes insurance which is basically a unicorn Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once.
Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!
Legit the best cleaning I've had, teeth felt smooth for like a week after. Saved my week.
Waited 47 minutes past my appointment and nobody said a word, no apology, nothing.
Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore.
the clinic smelled like actual citrus not that fake lemon disinfectant stuff 10/10 wait time. doctor sent a follow up text two days later just to check my ankle was healing right
Pharmacist spent 15 minutes explaining the interaction with my BP meds, didn't rush me once. Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
called at 7:50 and got a same-day appt by 11, no triage drama front desk let me reschedule twice without any passive aggressive sighing
I've switched three times in two years and this one finally feels like a keeper.
parking was free after 6pm which sounds small but adds up when youre coming weekly Was dreading the bill and it came out $28 cheaper than the quote, who does that anymore.
The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair.
went in for a second opinion and left with a plan that didn't involve surgery, huge relief The hygienist, I think her name was Priya, was so gentle I almost fell asleep in the chair.
Saved my week. My bloodwork came back in under 24 hours and the portal actually loaded on mobile.
My bloodwork came back in under 24 hours and the portal actually loaded on mobile. I thought the £58 copay was a mistake till they explained the sliding scale.
Finally a doctor who listened for more than four minutes without typing the whole time. booked online Tuesday night and had a slot by Thursday morning which never happens here Saved my week.
they emailed the lab results at 7am before i even had coffee Ivy at the reception desk actually called me back the same day with my results. front desk let me reschedule twice without any passive aggressive sighing
I thought the £58 copay was a mistake till they explained the sliding scale. the vitamin they recommended actually fixed my fatigue in like three weeks, not a placebo thing
Receptionist remembered my dog's name from last time lol. I asked a dumb question about dosage and nobody made me feel dumb about it.
The nurse warmed the gel first and that tiny thing made the whole visit less awful. Legit the best cleaning I've had, teeth felt smooth for like a week after. Ivy at the reception desk actually called me back the same day with my results.
booked online Tuesday night and had a slot by Thursday morning which never happens here the clinic smelled like actual citrus not that fake lemon disinfectant stuff Reception woman apologised when i waited an extra 6 minutes... apologised! for six minutes!
Honestly shocked, the generic version worked just as well and saved me $110 a month. I've switched three times in two years and this one finally feels like a keeper.
pros: close to the train. cons: carpets smell weird.
Ivy at the reception desk actually called me back the same day with my results. Finally a doctor who listened for more than four minutes without typing the whole time.
my knee hasn't felt this good in two years and the physio only charged £45 a session
Walked in at 8:40, out by 9:05, and the bill was $62 flat, no surprise codes.
Billing was a mess tho... got charged twice and it took two phone calls to sort. I called ahead to confirm my insurance, got there, surprise $85 copay.
The nurse was lovely but the doctor talked over me the whole 8 minutes I was in there.
front desk let me reschedule twice without any passive aggressive sighing my therapist does late evening sessions and takes insurance which is basically a unicorn called at 7:50 and got a same-day appt by 11, no triage drama
I asked a dumb question about dosage and nobody made me feel dumb about it. doctor sent a follow up text two days later just to check my ankle was healing right they emailed the lab results at 7am before i even had coffee