ISSUE 048 · SATURDAY, OCT 16, 2021
Home/Household Desk/Pottery Barn

Pottery Barn

On the record

Mid-luxury home furnishings

Household DeskSan Francisco, Californiapotterybarn.com
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The record

3,223 dispatches on file

Kevin ReynoldsOn the record
Filed Sep 23, 2021
4 / 5

Wow.

Fixed the leak I'd been ignoring for months, feels great tbh. legit the first time a plumber showed up when he said he would.

Giovanni SchneiderOn the record
Filed Sep 23, 2021
4 / 5

Hugo was brilliant

legit the first time a plumber showed up when he said he would.

Olivia DiMaggioOn the record
Filed Sep 23, 2021
5 / 5

Finally, a win

Honestly, a total relief. $79 install and he was done before my coffee got cold, honestly stunned.

Jennifer AdamsOn the record
Filed Sep 22, 2021
5 / 5

Clean work

Omar explained the fuse box like I was five, perfect.

Eric James
Filed Sep 22, 2021
5 / 5

Hired them again

Boiler died mid-July of all things, got it sorted same day.

Fritz HayesOn the record
Filed Sep 21, 2021
4 / 5

Faster than quoted

Beth walked me through the whole quote without upselling.

Andrea Becker
Filed Sep 21, 2021
5 / 5

Saved my weekend

Paid $1,240 and I'd pay it again, the kitchen looks unreal. I recieved the invoice the same evening, clear as day.

Margaret WilliamsOn the record
Filed Sep 20, 2021
4 / 5

Can't fault them

$79 install and he was done before my coffee got cold, honestly stunned. Jess from the office rang back within 20 mins of my form. booked at 7am and done by 10, didn't even leave a smudge on the carpet.

Raymond MitchellOn the record
Filed Sep 20, 2021
3 / 5

Second time's the charm

The $140/visit rate was fair enough, but the follow-up took weeks to actually happen. wasn't awful but I expected a lot more for what they charged me.

Elise SandersOn the record
Filed Sep 19, 2021
3 / 5

Meh.

Mid. Did the job eventually, took them a while though.

Boaz van der VeenOn the record
Filed Sep 19, 2021
4 / 5

Would hire tomorrow

havent felt this good about a tradesman in years, fr.

Zoë VerbekenOn the record
Filed Sep 19, 2021
5 / 5

Smashed.

Honestly chuffed with it. Fair price and zero drama, which is honestly all I wanted.

Maaike de Jong
Filed Sep 18, 2021
3 / 5

Okay I guess

didn't love it. Didn't hate it either, which I guess is the review.

Mees VanhoveOn the record
Filed Sep 18, 2021
5 / 5

Honestly impressed

Just a proper, honest job. My mum would love these guys, that's the highest praise I've got.

Fleur de Groot
Filed Sep 17, 2021
5 / 5

My new go-to

Price went up by alot less than I feared, pleasant surprise. Called at 6am on a cold Saturday, had someone here by 9. Honestly didn't expect this level of care from a $55 call-out.

Hanne WoltersOn the record
Filed Sep 17, 2021
4 / 5

Worth every penny

Called at 6am on a cold Saturday, had someone here by 9. Boiler died mid-July of all things, got it sorted same day. Omar explained the fuse box like I was five, perfect.

Joan CanoOn the record
Filed Sep 16, 2021
5 / 5

Rare these days

Honestly didn't expect this level of care from a $55 call-out. Best money I've spent this year.

Kai van den BroekOn the record
Filed Sep 16, 2021
5 / 5

Best call I made

Rafa texted when he was 10 mins out, who even does that anymore.

Magnus LindströmOn the record
Filed Sep 15, 2021
4 / 5

Proper job

Mike came out on a snowy Tuesday and had the heat back on in 40 mins.

Einar DahlgrenOn the record
Filed Sep 15, 2021
5 / 5

Fixed it right

I recieved the invoice the same evening, clear as day. Honestly didn't expect this level of care from a $55 call-out.

Alix GuillouOn the record
Filed Sep 14, 2021
5 / 5

Wow.

Fair price and zero drama, which is honestly all I wanted. Beth walked me through the whole quote without upselling.

Chloé Blanchard
Filed Sep 14, 2021
2 / 5

Never again

idk why anyone recommends these people, mine was a disaster from the first call.

Nathan BaillyOn the record
Filed Sep 14, 2021
2 / 5

Mina was useless

Paid a premium every week for cleaning and the kitchen floor was still sticky every Monday. Honestly dont waste your time, they ghosted me after the deposit.

Felix Andersen
Filed Sep 13, 2021
5 / 5

Clean work

booked at 7am and done by 10, didn't even leave a smudge on the carpet. Fixed the leak I'd been ignoring for months, feels great tbh.

Saga ChristensenOn the record
Filed Sep 13, 2021
5 / 5

Hired them again

Lila sent photos of the finished loft before I even got home. Rafa texted when he was 10 mins out, who even does that anymore.

Anders EkströmOn the record
Filed Sep 12, 2021
5 / 5

Faster than quoted

Would hire them again in a heartbeat. Paid $1,240 and I'd pay it again, the kitchen looks unreal.

Hjalmar Axelsson
Filed Sep 12, 2021
1 / 5

Charged me $3,100 for what

She was polite but the work came apart in a week. Blazing heat and they wanted to reschedule me a month out.

Alva NilsenOn the record
Filed Sep 11, 2021
5 / 5

Can't fault them

No mess left behind and no weird surcharges at the end. 10/10 and no notes to give.

Birgitta MøllerOn the record
Filed Sep 11, 2021
5 / 5

Showed up early

Fixed the leak I'd been ignoring for months, feels great tbh.

Viktor DahlströmOn the record
Filed Sep 10, 2021
4 / 5

Legit.

legit the first time a plumber showed up when he said he would.

Sebastian Lundberg
Filed Sep 10, 2021
5 / 5

Would hire tomorrow

Honestly, a total relief.

Maja JensenOn the record
Filed Sep 9, 2021
5 / 5

Smashed.

Omar explained the fuse box like I was five, perfect.

Marit ChristiansenOn the record
Filed Sep 9, 2021
5 / 5

Boiler back on

Boiler died mid-July of all things, got it sorted same day.

Lasse ÅbergOn the record
Filed Sep 9, 2021
4 / 5

Honestly impressed

Beth walked me through the whole quote without upselling. Honestly, a total relief.

Sigrid LundqvistOn the record
Filed Sep 8, 2021
5 / 5

My new go-to

Paid $1,240 and I'd pay it again, the kitchen looks unreal. I recieved the invoice the same evening, clear as day. Jess from the office rang back within 20 mins of my form.

Vera JohnsenOn the record
Filed Sep 8, 2021
3 / 5

Not thrilled

10/10 for the install, 2/10 for the clean-up they left behind.

Olov ThomassenOn the record
Filed Sep 7, 2021
4 / 5

Rare these days

Jess from the office rang back within 20 mins of my form.

Torbjörn LöfgrenOn the record
Filed Sep 7, 2021
5 / 5

Best call I made

I definately recommend them to anyone with a dying boiler.

Vilma PekkalaOn the record
Filed Sep 6, 2021
5 / 5

Proper job

havent felt this good about a tradesman in years, fr. Omar explained the fuse box like I was five, perfect.

Jenny EriksenOn the record
Filed Sep 6, 2021
5 / 5

Fixed it right

Honestly chuffed with it. Fair price and zero drama, which is honestly all I wanted.

Phoebe FraserOn the record
Filed Sep 5, 2021
5 / 5

Wow.

10/10 and no notes to give. I definately recommend them to anyone with a dying boiler.

Oisín BowenOn the record
Filed Sep 5, 2021
5 / 5

Hugo was brilliant

Just a proper, honest job. My mum would love these guys, that's the highest praise I've got. legit the first time a plumber showed up when he said he would.

James ThomasOn the record
Filed Sep 4, 2021
5 / 5

Finally, a win

Price went up by alot less than I feared, pleasant surprise. Called at 6am on a cold Saturday, had someone here by 9.

Fionnuala Baker
Filed Sep 4, 2021
1 / 5

Still waiting

Avoid these guys, I'm begging you.

Emily O'SullivanOn the record
Filed Sep 4, 2021
5 / 5

Hired them again

Honestly didn't expect this level of care from a $55 call-out. Best money I've spent this year.

Lewis BrennanOn the record
Filed Sep 3, 2021
4 / 5

Faster than quoted

Rafa texted when he was 10 mins out, who even does that anymore.

Jack Llewellyn
Filed Sep 3, 2021
3 / 5

Could be better

Fine, I guess. Nothing to brag about honestly. The tech was great. The office crew less so, kept giving me different answers.

Orla TaylorOn the record
Filed Sep 2, 2021
5 / 5

Can't fault them

I recieved the invoice the same evening, clear as day.

Olivia CooperOn the record
Filed Sep 2, 2021
1 / 5

They don't call back

Had to call three times to get thier manager on the line. She was friendly on the quote and vanished the day of.

Harrison KellyOn the record
Filed Sep 1, 2021
4 / 5

Legit.

Best money I've spent this year.