ISSUE 048 · SATURDAY, OCT 16, 2021
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Salesforce

On the record

Customer relationship management giant

Software DeskSan Francisco, Californiasalesforce.com
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The record

10,348 dispatches on file

Carl BakerOn the record
Filed Oct 4, 2021
5 / 5

Fine.

havent had a single outage since we switched in March of last year. idk how they made CSV imports fun but somehow they really did. Does what it says and nothing it doesn't need to.

Jane Hill
Filed Oct 4, 2021
5 / 5

Shipped a Friday deploy

Keyboard shortcuts are everywhere and after a week I was flying through my work faster. Mid at first, then it clicked once I set up the automations and now I can't go back.

Lisa AllenOn the record
Filed Oct 4, 2021
5 / 5

Love this thing

The free trial was long enough that I actually knew what I was buying before paying.

James BurkeOn the record
Filed Oct 4, 2021
5 / 5

Best money I spend

Legit the best money I spend each month on anything work related. The free trial was long enough that I actually knew what I was buying before paying.

Padraig O'ConnorOn the record
Filed Oct 4, 2021
5 / 5

Smooth upgrade

Mid at first, then it clicked once I set up the automations and now I can't go back.

Matilda AndersonOn the record
Filed Oct 4, 2021
5 / 5

Setup took ten minutes

idk how they made CSV imports fun but somehow they really did. havent had a single outage since we switched in March of last year.

Clara ClarkeOn the record
Filed Oct 4, 2021
5 / 5

Honestly I'm sold

Honestly worth every dollar I've paid them. The dark mode doesn't hurt my eyes at 2am when I'm shipping late and that matters.

Jude EvansOn the record
Filed Oct 4, 2021
1 / 5

Refund never came

The onboarding rep was nice but the product itself is half-baked. Noa from support promised a callback and nothing came.

Giovanni LombardoOn the record
Filed Oct 3, 2021
4 / 5

Keeps getting better

the support rep answered my dumb question in like four minutes, i was shocked tbh. Their support actually reads your message before replying which is a shock in 2026. The free trial was long enough that I actually knew what I was buying before paying.

Nancy VanderbergOn the record
Filed Oct 3, 2021
4 / 5

Clean and fast

definately keeping this one around.

Jonas DahlbergOn the record
Filed Oct 3, 2021
4 / 5

Saved our Monday

10/10, no notes. Signed up and had my whole team on it within a day without any drama at all.

Sofia Olsen
Filed Oct 3, 2021
4 / 5

Priya was great

The mobile app is actually usable which is pretty rare these days if you ask me. Pricing is honest at $180/yr with no weird upsells popping up every single week. Didn't expect much for $12/mo but this app does more than tools I've paid five times for.

Linus LindholmOn the record
Filed Oct 3, 2021
4 / 5

Finally a tool that fits

Fine, I guess, but better than fine actually. fr this is the first tool my boss hasn't complained about in two years of trying stuff.

Sven KristiansenOn the record
Filed Oct 3, 2021
5 / 5

Pays for itself

Esen in onboarding is a legend and I will defend them in any room.

Ines LöfgrenOn the record
Filed Oct 3, 2021
5 / 5

Legit.

Does what it says and nothing it doesn't need to. Jordan walked me through the import on a Tuesday at 3pm and it just worked first try. havent had a single outage since we switched in March of last year.

Finn HagenOn the record
Filed Oct 2, 2021
5 / 5

No complaints yet

Didn't expect much for $12/mo but this app does more than tools I've paid five times for.

Cecilia LarssonOn the record
Filed Oct 2, 2021
3 / 5

Fine.

Chat support was friendly, the product less so. Last weekend the search just stopped. Took them two days.

Astrid HalvorsenOn the record
Filed Oct 2, 2021
5 / 5

Everything clicked

Love this app so much it hurts. Lena fixed my sync issue on a quiet Sunday which blew my mind a little.

Eva MulderOn the record
Filed Oct 2, 2021
4 / 5

Support actually helps

The dashboard loads fast even with thousands of rows which my old tool used to choke on. Didn't expect much for $12/mo but this app does more than tools I've paid five times for.

Stijn de BoerOn the record
Filed Oct 2, 2021
4 / 5

Worth the $39/seat

Jordan walked me through the import on a Tuesday at 3pm and it just worked first try. Does what it says and nothing it doesn't need to. Legit the best money I spend each month on anything work related.

Sara KennedyOn the record
Filed Oct 2, 2021
1 / 5

Broke after the update

Support kept copy-pasting the same help doc at me for an hour straight. Was told the bug would be fixed on the next release, it wasn't.

Austin Harrison
Filed Oct 2, 2021
1 / 5

Painful onboarding

Paid for a full year and the sync still breaks weekly, definately not worth it. Tried it for two weeks, cancelled before the next bill cycle hit. Chat told me to clear my cache and that was the entire fix offered.

Rose Jones
Filed Oct 1, 2021
5 / 5

Love this thing

Pricing is honest at $180/yr with no weird upsells popping up every single week.

Rhian Jenkins
Filed Oct 1, 2021
1 / 5

Would uninstall again

havent been able to export anything since the last patch dropped. The free tier is bait, you need the paid plan for anything real.

Harrison Davidson
Filed Oct 1, 2021
2 / 5

Nope.

Charged me $300/yr for a plan nobody actually uses and support ghosted.

Mia NolanOn the record
Filed Oct 1, 2021
1 / 5

Save your money

the update broke login for three days, no fix, no apology from them. Fine, I guess, if you like watching spinners load.

Fionnuala Byrne
Filed Oct 1, 2021
2 / 5

Billed me twice

Crashed on Monday morning and ate my draft, ugh.

Max LeeOn the record
Filed Oct 1, 2021
5 / 5

Wow.

The dark mode doesn't hurt my eyes at 2am when I'm shipping late and that matters. Honestly worth every dollar I've paid them.

Diarmuid TurnerOn the record
Filed Oct 1, 2021
5 / 5

Keeps getting better

havent had a single outage since we switched in March of last year. idk how they made CSV imports fun but somehow they really did.

Bella ThomasOn the record
Filed Sep 30, 2021
4 / 5

Clean and fast

Keyboard shortcuts are everywhere and after a week I was flying through my work faster.

Elowen Watts
Filed Sep 30, 2021
2 / 5

Avoid.

Fine, I guess, if you like watching spinners load. The dashboard takes forty seconds to load every single time. Zero refund after cancellation, money straight down the drain.

Callum OwenOn the record
Filed Sep 30, 2021
4 / 5

Priya was great

Legit the best money I spend each month on anything work related. The free trial was long enough that I actually knew what I was buying before paying. The dark mode doesn't hurt my eyes at 2am when I'm shipping late and that matters.

Freya CampbellOn the record
Filed Sep 30, 2021
5 / 5

Finally a tool that fits

Mid at first, then it clicked once I set up the automations and now I can't go back. Keyboard shortcuts are everywhere and after a week I was flying through my work faster.

Mairi O'Donnell
Filed Sep 30, 2021
5 / 5

Pays for itself

idk how they made CSV imports fun but somehow they really did. havent had a single outage since we switched in March of last year.

Joseph PriceOn the record
Filed Sep 30, 2021
5 / 5

Legit.

Honestly worth every dollar I've paid them. The dark mode doesn't hurt my eyes at 2am when I'm shipping late and that matters.

Dougal DavisOn the record
Filed Sep 30, 2021
4 / 5

No complaints yet

Took me alot of trial and error with other tools before landing here and this one stuck.

Róisín WhiteOn the record
Filed Sep 29, 2021
4 / 5

The onboarding slaps

the support rep answered my dumb question in like four minutes, i was shocked tbh. Their support actually reads your message before replying which is a shock in 2026.

Leo PearceOn the record
Filed Sep 29, 2021
4 / 5

Everything clicked

definately keeping this one around. No notes at all. Their support actually reads your message before replying which is a shock in 2026.

Ronan Howell
Filed Sep 29, 2021
1 / 5

Crashed on launch day

Billing promised a credit a Thursday deploy, still waiting. seperate accounts dont sync and that is the whole selling point.

Hannah GrantOn the record
Filed Sep 29, 2021
4 / 5

Worth the $39/seat

The mobile app is actually usable which is pretty rare these days if you ask me.

Seren CarrollOn the record
Filed Sep 29, 2021
4 / 5

Fine.

Fine, I guess, but better than fine actually. fr this is the first tool my boss hasn't complained about in two years of trying stuff.

Jacob MurphyOn the record
Filed Sep 29, 2021
4 / 5

Shipped a Friday deploy

Esen in onboarding is a legend and I will defend them in any room. Would recommend to a friend without hesitation.

Amelia KingOn the record
Filed Sep 29, 2021
5 / 5

Love this thing

Does what it says and nothing it doesn't need to.

Nuala LewisOn the record
Filed Sep 28, 2021
5 / 5

Best money I spend

Didn't expect much for $12/mo but this app does more than tools I've paid five times for. The dashboard loads fast even with thousands of rows which my old tool used to choke on.

Alfie TaylorOn the record
Filed Sep 28, 2021
4 / 5

Smooth upgrade

Lena fixed my sync issue on a quiet Sunday which blew my mind a little.

Fergus Humphreys
Filed Sep 28, 2021
1 / 5

Save your money

Lost alot of work when the editor froze mid Monday standup.

Harper BuchananOn the record
Filed Sep 28, 2021
5 / 5

Honestly I'm sold

The dashboard loads fast even with thousands of rows which my old tool used to choke on. Didn't expect much for $12/mo but this app does more than tools I've paid five times for. the support rep answered my dumb question in like four minutes, i was shocked tbh.

Jemima Keane
Filed Sep 28, 2021
4 / 5

Wow.

Jordan walked me through the import on a Tuesday at 3pm and it just worked first try.

Elijah WalshOn the record
Filed Sep 28, 2021
5 / 5

Keeps getting better

Would recommend to a friend without hesitation. Esen in onboarding is a legend and I will defend them in any room.

Emily ParkerOn the record
Filed Sep 28, 2021
5 / 5

Clean and fast

fr this is the first tool my boss hasn't complained about in two years of trying stuff.